How to manually uninstall LeanSentry agent services

If you need to uninstall LeanSentry on your server, we recommend using the add/remove programs dialog and uninstalling the "LeanSentry Monitoring service" and "LeanSentry Agent service" items.

To uninstall LeanSentry services programmatically

If you'd like to uninstall from a command line or script, you can do so with these commands:

(Note: you must run all commands below from an elevated command prompt started with the "As Administrator" option)

%programdata%\leanserver\updater\app\lsupdater.exe 11533B52-131F-4E0A-A565-EB6468EF6FE7 /u

%programdata%\leanserver\updater\app\lsupdater.exe B1B43386-B455-4A34-8637-1D4FF695A697 /u

This uninstalls both the LeanSentry Monitoring service and the LeanSentry Agent service (that provides just-in-time diagnostics).

To uninstall LeanSentry services manually

If for some reason, you are unable to uninstall the LeanSentry services using the regular add/remove programs approach, you can also manually remove them using the commands below. However, this option should almost never be necessary so please always use the regular uninstallation process first.

(Note: you must run all commands below from an elevated command prompt started with the "As Administrator" option)

REM Stop services

sc stop sentinelrecordingsvc

sc stop sentinelagentsvc

REM Delete services

sc delete  sentinelrecordingsvc

sc delete  sentinelagentsvc

REM Delete service files

rmdir /s/q c:\leanserver 

REM Delete installer files

rmdir /s/q %programdata%\leanserver

REM Delete user accounts

net user leansentryagent /delete

net user lss /delete

REM Delete add/remove programs entries

reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{11533B52-131F-4E0A-A565-EB6468EF6FE7}" /f
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B1B43386-B455-4A34-8637-1D4FF695A697}" /f

If you experience any difficulties, please contact support.